Forms CA_NS StopLocation

CSR: If caller has contacted stock for Stop Location information before, mark off appropriate check box to indicate how many times they have called.

Repeat Call

(dialog) CSR Use the link to go to the student look up page to provide the caller with the stop information. If you are able to find/provide the stop information, come back here and use the check box to mark the call as Resolved YES.

If the student is not found, come back here to take the caller’s information, and mark the ticket as Resolved NO.

https://can.busplannerweb.com/Student/Default.aspx

Student Not Found

Caller Type

Caller Details

First Name

Last Name

Phone

Street Number

Street Name

Town

District

School

Grade

Student Last Name

Student First Name

Student ID

Notes

(dialog) Thank you for calling. I’m going to give you an ID number for reference in a moment. You will also need to contact the School Board regarding registration of your child, you can reach them at xxx-xxx-xxxx

Resolved Internal use only, not to be marked by CSR

Submitted by

Last Name

First Name

Forms CA_NS StopLocation

Caller Details

More than one student matches the criteria submitted. Please select the student to use

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